Electronic health records have their place but they can’t cure poor hospital workflows by themselves. It’s essential to take human factors fully into consideration in establishing new workflows involving EHRs
“We see some pretty big failure rates around project management,” Melissa Swanfeldt, associate vice president for sales and marketing at EHR vendor Meditech, told MedCity News, citing research suggesting that 70 percent of large operational projects fail.
“Value the end-user experience,” Ms. Swanfeldt told the publication. “They {patients} need to understand how the technology impacts them.”
“Collaborative rounding,” involving stronger, more frequent communication among patients, physicians and caregivers, is part of the solution.
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