“Labor is a classic area to consider. Certainly wage rates and volumes may change over time, but what about basic staffing levels per unit of service? What about overhead staffing growth? Staffing creep is not uncommon. Was there a monitoring aspect to the initial solution and does the organization still have leadership buy-in to continue the monitoring?”
”Efficiency can regress in other areas of the organization as well. Does your supply chain staff routinely check and verify federal or state sanction lists, recall lists and vendor master files?”
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