This Modern Healthcare piece looks at how the Payson (Ariz.) Regional Medical Center has cut wait times in its emergency department even as the number of patients using it has increased.
The publication summed up the strategies as:
- Allowing nurses to order routine lab and imaging tests.
- Shifting schedules to make more providers available at the busiest times.
- Hiring medical scribes to enter notes into EHRs for physicians.
- Promoting teamwork “with huddles at the end of each shift.”