Perhaps surprisingly, a study published by the Joint Commission found no consensus on what constitutes a high-performing health system.
To read the Joint Commission’s report, please hit this link.
Researchers funded by the Agency for Healthcare Research and Quality reviewed 57 articles and other studies published between 2005 and 2015 in search of a widely accepted definition for high-performance. Instead, they found no consistent results.
But some of the more common criteria were:
- Care quality (included in 93 percent of articles).
- Cost of care (67 percent).
- Access to care (37 percent).
- Equity (26 percent).
- Patient experience scores (21 percent).
- Patient safety (18 percent).
About 75 percent of the studies in the review used more than one factor to rate performance, but just five used five or more factors in defining/describing high performance.
The authors wrote: “The absence of a consistent definition of what constitutes high performance and how to measure it hinders our ability to compare and reward healthcare delivery systems on performance, underscoring the need to develop a consistent definition of high performance.”
To read the Joint Commission’s report, please hit this link.
