Black Book  Market Research surveyed more than 5,000 management and user-level RCM clients  about the three main parts of end-to-end revenue cycle: patient-access management, health-information processing and the post-medical-episode process.

Here are some findings:

• Eighty-five percent of  hospitals and physician practices want to replace their RCM systems, or are considering it.
• Consultants are coordinating 29 percent of RCM transition activities in U.S. hospitals 2016’s  third quarter. Of these, 71 percent haven’t selected end-to-end technology vendors to move toward value-based reimbursements.
• Seventy percent of medical-group practices working with consultants on accountable care reimbursement strategies are considering  outsourcing RCM in 2017.
• Ninety-three percent of health-organization CFOs report that they need to get rid of  RCM, financial and coding technology vendors that are not producing a return on investment by the end of this year, compared to   79 percent in 2015’s fourth quarter.
• Ninety-four percent of CFOs believe that transformed RCM processes will let them become more efficient and improve their organizations’ financial health.
• However, 48 percent of CFOs  worry that their  budgets will not let them acquire the end-to-end RCM system  that their organizations  will most  need in 2017.
• Providers spent more than $10.3 billion in the 12 months ending June 2016 on combined end-to-end and bold-on RCM technology, software and outsourced services solutions.  Black Book estimates that  that number will rise  to $11.9 billion by end of  2018’s second quarter.
• 32 percent of all U.S. hospitals that forecast  that they would replace their RCM solutions in 2016 have failed to initiate a sustainable end-to-end RCM plan.

To read the survey, please hit this link.