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Routes to boosting patient engagement

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This FierceHealthcare article looks at high-tech and high-touch ways to boost patient engagement in their own care.

Among the observations:

“While an NEJM Catalyst survey reveals that 69% of providers are using patient engagement strategies, the figure should be much higher, says Kevin Volpp, M.D., Ph.D., director of the Center for Health Incentives and Behavioral Economics at the University of Pennsylvania’s Perelman School of Medicine.

“But even as health information technology programs and platforms advance the cause, there are still some low-tech and high-touch ways to engage patients. The best methods, of course, are a blend of the two.

“Some payers and providers rely on tried-and-true approaches, enlisting everyday technologies such as communication tools and paper-based education methods. Others are tapping a slew of emerging technologies, from apps to patient portals.”

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