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News & Views

The evolution of urgent-care centers

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We highly recommend this national survey of the changing roles of urgent-care centers, their relationships with other providers and the insurance and other financial issues involved.

One paragraph particularly caught our eye:

“Another issue to consider is whether an urgent care center perpetuates the fragmented nature of healthcare. Hospital and health system leaders have repeatedly said that care coordination is imperative to achieve better quality, cost, and outcomes. Will patients, who are in a hurry, especially when seeking an urgent care center, get so used to the easy access and quick service that they forgo seeing or keeping their primary care physician in the loop?”






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