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10 biggest complaints of hospital patients

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Nothing to dance about.

Here’s a list, as summarized by Becker’s Hospital Review, of the  10 biggest complaints of hospital patients as  compiled by Peter Pronovost, M.D., director of the Armstrong Institute for Patient Safety and Quality and senior vice president for patient safety and quality at Baltimore-based Johns Hopkins Medicine, and Jan Hill, Hopkins’s patient-relations director:

1. Sleep deprivation.

2. Noisy nurses’ stations.

3. Personal belongings being lost.

4. Staff not knocking before entering the room.

5. Not keeping whiteboards updated.

6. Lack of clear communication.

7. Messy rooms.

8. Feeling unengaged in their care.

9. Lack of orientation to the room and hospital.

10. Lack of professionalism from hospital staff.


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