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At Presence Health, learning to be Lean

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Here’s a special  detailed report on the difficult efforts of  Chicago-based Presence  Health to raise efficiency, improve outcomes and cut costs by using Lean strategies at its hospitals.

A key part of the program is getting frontline healthcare workers to brainstorm to identify flaws in the production process – and achieve “breakthrough rapid improvement events.”


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(617) 230-4965

Wellesley, Mass