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How Fla. system streamlined patient flow

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Cape Canaveral Hospital, one of Health First’s hospitals.

This article in MedCity News looks at how Health First, a four-hospital integrated system and health-insurance  plan in central Florida’s Brevard County, streamlined its patient with “Lean” management.

Among the system’s actions:

“Health First created a department called Central Patient Logistics, with nurses overseeing nonclinical employees who manage bed assignments. The center keeps real-time inventory of available beds and beds in need of cleaning, and knows the status of all incoming transfers and admissions at all four hospitals. Management regularly reviews Central Patient Logistics’ performance based on specific metrics and can adjust staffing accordingly.


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