Cooperating for better care.

News & Views

Population health and retail clinics

Share this:


CVS Health executive William H. Shrank, M.D., not surprisingly argues  in the Harvard Business Review that collaborating with  retail pharmacies can help healthcare systems deliver value-based care. He is a senior vice president, the chief scientific officer, and the chief medical officer of Health Systems Alliances for CVS Health.

He cited several “realities in population health management”:

  • Patients with chronic conditions see their pharmacists much more often than they see their physicians. Thus, he argues, the druggists have more opportunities to influence patients’ behavior.
  • Pharmacies have vast data that healthcare systems can access through partnerships to improve population health.
  • Retail  clinics reduce the pressure on  hospital and other emergency departments.
  • Pharmacists can improve preventive care by intervening before patients need to be hospitalized.


Contact Info

(617) 230-4965

Wellesley, Mass