Cooperating for better care.

Health Systems Alliances for CVS Health

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Population health and retail clinics


CVS Health executive William H. Shrank, M.D., not surprisingly argues  in the Harvard Business Review that collaborating with  retail pharmacies can help healthcare systems deliver value-based care. He is a senior vice president, the chief scientific officer, and the chief medical officer of Health Systems Alliances for CVS Health.

He cited several “realities in population health management”:

  • Patients with chronic conditions see their pharmacists much more often than they see their physicians. Thus, he argues, the druggists have more opportunities to influence patients’ behavior.
  • Pharmacies have vast data that healthcare systems can access through partnerships to improve population health.
  • Retail  clinics reduce the pressure on  hospital and other emergency departments.
  • Pharmacists can improve preventive care by intervening before patients need to be hospitalized.


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