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Novant Health chief says physicians at center of its decision-making



Novant Health Brunswick Medical Center, in Bolivia, N.C.

Modern Healthcare reports that Carl Armato, president and CEO of 14-hospital Novant Health, in North Carolina, has worked with its employed and affiliated physicians “to put them at the center of decision-making, a model he says has facilitated a systemwide embrace of electronic health records.”

Mr. Armato recently spoke with the publication about that physician-administrative partnership, Novant’s effort to improve its hospital operations and North Carolina’s efforts to provide price transparency for healthcare consumers.

He said that a big differentiator of Novant from many other health systems is its physician-administrative partnership.

” Let’s start with the Novant Health Medical Group, which has a vast ambulatory-care footprint. Probably 10,000 providers, all using the same technology platform. In the medical group alone, we have 1,300 physicians and 700 advanced practitioners. And 60% of that base is primary care. You hear a lot of systems talk about patients being at the center of care. But we place key physician leaders in partnership with administrators at the market level and submarket level. We have physician leaders in every business decision, financial statement reviews, decision about how and where to deploy capital, decisions about how and where to deploy ambulatory clinics. So there’s a culture of physician engagement and transparency.”

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