Maureen Bisognano, the retiring head of the Institute for Healthcare Improvement, has some parting words of advice for hospital executives. They include, reports Hospitals & Health Networks, the need to change how hospital executives:
- Think about new ways to collaborate with people they work with now, and find new partners in the field.
- How they hear patients’ concerns.
- How they teach, learn and see.
- How they care.
- How they lead.
