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‘Teamwork on the fly’

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Amy C. Edmondson writes in the Harvard Business Review about the new kinds of teams needed in today’s healthcare.
“For all the hard work to improve coordination and collaboration in healthcare, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Teams may function fairly well within silos, but coordination across them is often poor, which has potentially serious consequences for patients.”

“The solution to these problems is to shift focus from the structure to the activities of teamwork — what I call ‘teaming.’ Teaming involves fluid, collaborative, interdependent work across shifting projects and with a shifting mix of partners, often across organizational boundaries. Think of it as teamwork on the fly.”

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